A. Cancellation & Refund Policy
Cancellation Policy
Orders can be cancelled within 12 hours of purchase.
Once production begins, cancellation will not be possible.
Refund Policy
As each product is handcrafted, we accept returns only if the item received is:
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Damaged
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Defective
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Incorrect product
Customers must raise a request within 48 hours of delivery with photos or video proof.
No Refund For:
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Custom sizes
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Worn or used products
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Minor thread variations due to handwork
Refunds will be processed to the original payment method within 5–7 working days.